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    Coffee Makers USA » Warranty

    Warranty

    All warranties are provided by product manufacturers. Customers should contact the manufacturer directly to resolve warranty issues.

    If you are unsuccessful in submitting a claim, please feel free to contact Coffee Makers USA. Although we cannot guarantee a satisfactory outcome, we will do our best to offer assistance in any way possible.

    Here is warranty information on our suppliers:

    BUNN

    • Airpots, thermal carafes, decanters, GPR servers, iced tea/coffee dispensers, MCR/MCP/MCA single cup brewers, thermal servers and ThermoFresh® servers (mechanical and digital) 1 year parts and 1 year labor.
    • All other equipment – 2 years parts and 1 year labor plus added warranties as specified below.
      1. Electronic circuit and/or control boards – parts and labor for 3 years.
      2. Compressors on refrigeration equipment – 5 years parts and 1 year labor.
      3. Grinding burrs on coffee grinding equipment to grind coffee to meet original factory screen sieve analysis – parts and labor for 4 years or 40,000 pounds of coffee, whichever comes first.

    Read the complete BUNN Product Warranty

    Fetco

    • Circuit Boards – 3 years parts and 1 year labor.
    • Electro mechanical parts – 2 years parts and 1 year labor.
    • All other parts – 1 year parts and 1 year labor.
    • Accessories and Dispensers: 1 year parts only (airpot vacuum insulation – 1 year).
    • Dispenser Funnels – 1 year.

    Read the complete Fetco Product Warranty

    Frucosol

    • 1 Year from Original Date of Purchase for all parts.

    Grindmaster Cecilware

    • All Equipment unless specified otherwise below: 1 year parts and 1 year labor.
    • Crathco® Barrel Style Freezers – 1 year parts , 1 year labor, 5 years compressor parts.
    • G-Cool/Crathco® Classic Premix Dispensers – 1 year parts, 1 year labor, 5 years compressor parts.
    • Arctic Series (Ugolini) Cold Beverage Dispensers – 1 year parts, 90 days labor.
    • Powdered Beverage Dispensers – 2 years parts, 1 year labor.
    • Micro-Controller based boards (except Granita and Crathco® Barrel Style Freezers and PIC) – 3 years parts, 1 year labor.
    • All Grinding Burrs on coffee grinding equipment manufactured by GMCW (does not include espresso grinders) – 4 years parts (or 30,000 lbs. of coffee – whichever comes first), 1 year labor.
    • AVS/VS Vacuum Shuttles®, Classic CS-1 Shuttle®, and CW-1 Warmer – 1 year parts.
    • PrecisionBrew™ Coffee Brewers and Space Saver Urns – 2 years parts, 2 years labor.
    • Urn Body and Liners – 3 years parts.
    • GMCW Accessories (does not include glass decanters and Airpots) – 90 days parts only.

    Read the complete Grindmaster Cecilware Product Warranty

    Newco

    • All brewers are warrantied for 1 year parts and 1 year labor.

    Read the complete Newco Product Warranty

    Wilbur Curtis

    • 3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.
    • 2 Years, Parts, from Original Date of Purchase on all other electrical components, fittings and tubing.
    • 1 Year, Labor, from Original Date of Purchase on all electrical components, fittings and tubing.
    • Grinding Burrs are warranted for Forty (40) months from date of purchase or 40,000 pounds of coffee, whichever comes first.

    Read the complete Wilbur Curtis Product Warranty

    Refurbished Equipment

    • 30 days parts.
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